Privacy Policy

Details we collect

When you register, we record your username, password, full name, email address, gender, date of birth and home address, plus your country, occupation, phone number and an ID number. To verify you we may also ask for a copy of an identity document and proof of address. Card numbers and bank account details are stored when you make payments.

Players under the legal age

Our services are meant only for people aged 18 or above, or older where local law sets a higher age. Anyone younger should not use them or send us personal data, and information shared by a minor is deleted once we find it.

Why we use your data

Your information lets us create and manage your account, run games and payments, support you when something goes wrong and keep the gaming environment responsible. We also use it to send updates and special offers, which you can turn down at any time through live chat.

Who may receive it

Depending on the task, your data can go to payment processors and banks, credit reference agencies, companies in our group and licensing or regulatory bodies that oversee us.

How long we keep it

We hold your information while your account is open. Some records stay longer because gambling regulation, identity checks and anti-money laundering rules require them, or because they help us prevent fraud.

Your rights

You may ask to see your data, correct it, delete it, restrict how we use it or receive a copy in a machine-readable format. Each request is handled within the limits set by gambling law and our reporting duties.

Keeping it secure

Firewalls and intrusion prevention protect our network, connections are encrypted and access to data is controlled and audited both internally and externally.